About Us

About Us

Built for Trust, Compliance, Scale & Intelligence

CERF unifies communication, compliance, and AI through an integrated ecosystem—helping enterprises engage customers, safeguard data, and scale intelligently with confidence.

Our Mission

Our Mission

Powering communication, safeguarding data, enabling compliance, and AI transformation through unified, scalable, and intelligent platforms.

Vision

Our Vision

To redefine how enterprises communicate, govern data, and leverage AI in a privacy-first, secure, and future-ready world.

Core Values

Trust & Integrity

We prioritize trustworthy relationships with customers, partners, and employees, upholding honesty, ethics, transparency, and responsibility in every interaction.

Privacy & Security

We prioritize security and privacy, protecting systems, data, and communications while ensuring customer data is safe and globally compliant.

Innovation & Collaboration

We leverage cutting-edge technology and teamwork, adapting to industry trends and collaborating with partners to deliver innovative, successful solutions.

CERF’s Commitment

We empower businesses with scalable, secure, and intelligent engagement solutions that unify communication, compliance, and AI. From transactional alerts to personalized customer journeys, our platform delivers seamless multi-channel experiences powered by rich media, AI-driven automation, and conversational intelligence through NyraAI. Built for the DPDP era, CERF enables enterprises to strengthen trust and compliance through integrated capabilities including data discovery, classification, RoPA automation, consent management, and DSR orchestration—helping organizations engage confidently, safeguard data, and scale responsibly.

Reasons to Count on Us

Backed by 100+ years of collective enterprise expertise, we build enterprise-grade platforms that combine innovation, scalability, reliability, and security at their core. Our solutions are designed to help organizations deliver trusted customer experiences, accelerate digital transformation, and scale with confidence.

Global Standards

Global Standards

Resilient Framework

Resilient Framework

Enhanced Security

Enhanced Security

Improves CX

Improves CX

Our Directors

Prabhat Kumar

Prabhat Kumar

Director
Rajiv Singla

Rajiv Singla

Director

Our Leadership Team

Driving CERF’s vision forward with strategic expertise, industry experience, and a commitment to innovation, growth, and customer success.

Prabhat Kumar
Prabhat Kumar

Chief Executive Officer

Rashmi Mishra
Rashmi Mishra

Chief Operating Officer

Gaurav Dwivedi
Gaurav Dwivedi

Chief Business Officer

Ruchi Bhatt
Ruchi Bhatt

Head HR and Admin

Ashish Mehrotra

Chief Growth Officer

Interested in joining our team?

Discover exciting career opportunities, grow with passionate professionals, and make a real impact doing what you love every day.

Find us in these locations

Noida
Corporate Office

C-25, 5th Floor, Office #01, Tower B,
 Stellar IT Park, Sector- 62, Noida-201309, UP, India

Gurugram
Registered Office

626, 6th Floor, Tower A, Emaar Digital Greens,
 Golf Course Extension Road, Sector-61, Gurugram- 122102

Bangalore

GTS Techlabs Cowrks,12th Floor, Next to RMZ Galleria mall, Yelahanka, Bangalore- 560064

Mumbai

GTS Telecom Services (I) Pvt Ltd., B-3008, Akshar Business Park, Plot No. 03, Sector 25, Vashi, Navi Mumbai-400703, Maharashtra

Chennai

31 Patel Street, West Mambalam, Chennai – 600033, Tamil Nadu, India.

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